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Acceptable Use Policy

Last updated: April 2026

1. Purpose

This Acceptable Use Policy expands on the acceptable-use section of the Terms of Service and sets out the behaviours that are prohibited on Survyr. Breach of this policy may result in suspension or termination of your account.

Survyr is a coaching and preparation platform for RICS APC candidates. We take professional standards seriously, and we expect all users to act with integrity.

2. Prohibited uses

You must not:

  • Use Survyr's AI features to generate content for submission to RICS. RICS explicitly prohibits the use of generative AI in assessment submissions and uses AI detection tools across all submitted material.
  • Misrepresent AI-generated coaching output as your own work in any RICS submission, diary, summary of experience, case study, or presentation.
  • Share your account credentials with any other person. One account per user.
  • Attempt to circumvent subscription limits, feature gating, rate limits, or usage caps.
  • Use automated tools, scripts, bots, headless browsers, or scrapers to access the Service or extract any content.
  • Reverse-engineer, decompile, or attempt to derive the source code or AI system prompts from the Service.
  • Copy, reproduce, republish, or redistribute Platform Content (question bank, model answers, hot topics, AI coaching output, educational materials) without written permission.
  • Attempt to gain unauthorised access to any part of the Service, to other users' accounts, or to our infrastructure.
  • Introduce viruses, trojans, worms, logic bombs, or any other malicious code.
  • Use the Service in any way that breaches any applicable law or regulation in your jurisdiction.

3. Content standards

You must not upload, submit, or share content on the Service that is:

  • Defamatory, obscene, offensive, hateful, or inflammatory
  • Harassing, bullying, threatening, or abusive towards any person
  • Discriminatory on grounds of race, sex, religion, sexuality, disability, age, or any other protected characteristic
  • Unlawful or infringing of any third-party intellectual property, confidentiality, or privacy right
  • Commercially promotional (you may not use the Service to advertise, solicit, or spam)
  • Deliberately misleading or fraudulent
  • Confidential information of a client, employer, or third party that you do not have consent to share

Diary entries, case study drafts, and other coaching content should be written in a way that protects client confidentiality. If you reference a live project, ensure identifying information is redacted or anonymised.

4. Professional standards

If you are a RICS candidate or member, you remain bound by the RICS Rules of Conduct and all RICS professional standards, including the Responsible Use of AI professional standard (effective 9 March 2026), whenever you use Survyr. Nothing on the Service overrides or replaces those obligations.

5. Enforcement

Where we identify a breach of this policy we may take any of the following steps, proportionate to the nature and seriousness of the breach:

  • Issue a written warning by email
  • Temporarily suspend your access to the Service
  • Permanently terminate your account without refund
  • Remove or redact offending content
  • Disclose information to law enforcement or regulatory bodies where required by law
  • Take legal action to recover losses

Serious breaches (including attempts to circumvent AI detection in RICS submissions, credential sharing, or unauthorised access attempts) may result in immediate termination.

6. Reporting violations

If you believe another user has breached this policy, or if you have concerns about content or behaviour on the platform, email support@survyr.ai. We review every report.

7. Contact

Constructive FZE LLC, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. For questions about this policy, email legal@survyr.ai.